Sage Advice

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Managing a Power Differential – Sage Advice: Episode 16

By | July 12th, 2016|Categories: Videos|

In every organization, there is a power dynamic - even if it is subtle. Companies often aim to create transparent dialogue, but when there are large differences [...]

Don’t Waste Your Time With Video – Sage Advice Episode 15

By | July 5th, 2016|Categories: Videos|

Keeping the attention spans of your learners is challenging. Why take risks for the sake of a lower upfront cost - especially if the resultant product costs [...]

Knowledge Transfer Within Organizations: Sage Advice – Episode 14

By | July 5th, 2016|Categories: Videos|

Baby Boomers are exiting their jobs at rapid rates. How can you transfer their knowledge, expertise, and understanding of your company culture to the incoming workforce? What [...]

Creating an Element of Challenge: Sage Advice – Episode 13

By | June 20th, 2016|Categories: Videos|

With adult learning, we are often presented with scenarios that paint the “correct” way to success - stories with positive focus and exemplar model behavior. Matt Donovan, VP [...]

Prevent Customer Service Burnout – Sage Advice: Episode 12

By | June 6th, 2016|Categories: Videos|

With 60% of consumers expecting better customer service than they did just a year ago, organizations that are focused on training and development around client interactions are [...]

Create Open Communication Among Varying Levels of Expertise on Your Team: Sage Advice – Episode 11

By | April 28th, 2016|Categories: Videos|

Rarely in Leadership Development can one say that poor communication could cost lives; but for Jason Sperling, MD, clear and concise dialogue is essential for patient safety [...]