Amy Edmondson’s research paved the way for building effective, high-performing teams by analyzing how people interact in complex social situations. In terms of on-the-job interactions, there are a number of variables that can positively or negative affect everything from productivity to safety.
Her research into “psychological safety” spans more than a decade, and yet the importance of it is only now gaining traction. Part of the reason why is because, for many organizations, indirect value doesn’t seem worth it – despite the fact that issues related to psychological safety cost large firms MILLIONS of dollars each year.
So how can you make a better case for rolling out programs that promote a culture of psychological safety? Can you even make a financial case for the return on investment (ROI)? Amy offers her perspective in this short interview.
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